How OPED Saved Two Weeks of Reporting Time Each Month and Improved Customer Delivery

What happens when your finance team gets two weeks back every month?

If your teams are spending more time exporting data than acting on it, you're not alone.

Many organisations running Microsoft Dynamics 365 Business Central quickly discover that while the ERP contains all the information they need, turning that data into timely, reliable reporting is another challenge entirely. Sales, finance, warehouse and management teams often rely on spreadsheets, manual consolidation and disconnected reports just to understand what's happening across the business.

That was the situation facing OPED, a leading European medical technology company operating across six countries.

By implementing Business Central Insights, OPED replaced weeks of manual reporting with real-time Power BI dashboards connected directly to Microsoft Dynamics 365 Business Central. The result was dramatically faster reporting, better visibility across the organisation and improved customer service.

At a Glance

Customer: OPED

Industry: Medical Technology

ERP: Microsoft Dynamics 365 Business Central

Reporting Solution: Business Central Insights

Countries: 6

The Challenge

As OPED continued to grow internationally, reporting became increasingly difficult to manage.

Each department needed different information. Finance required accurate month-end reporting, sales wanted visibility into customer performance, warehouse teams needed stock insights and leadership needed reliable figures across every country.

Although Business Central contained the data, producing meaningful reports required significant manual effort. Teams were exporting information into Excel, combining data from multiple companies and checking figures before reports could be shared.

The reporting process consumed valuable time that could have been spent analysing performance and improving operations.

As the business expanded, that approach simply wasn't sustainable.

Why Business Central Insights?

Rather than building and maintaining a custom reporting solution, OPED chose Business Central Insights.

The platform delivered professionally maintained Power BI dashboards designed specifically for Microsoft Dynamics 365 Business Central, giving every department access to consistent, real-time information without relying on spreadsheets or manual data preparation.

Instead of rebuilding reports after every Business Central update, the team could focus on understanding performance and making decisions.

From Manual Reporting to Real-Time Decisions

Business Central Insights transformed reporting from a monthly finance exercise into a daily management tool.

Finance gained immediate visibility into Profit & Loss, Balance Sheet and cash flow performance. Sales teams could analyse customer activity, revenue and profitability without waiting for manual reports. Warehouse managers could monitor inventory levels and stock movement using live dashboards connected directly to Business Central.

Management could finally view performance across all six countries through a single reporting platform.

Because every report supported drill-through to transaction level, users could investigate issues immediately rather than spending hours searching through spreadsheets.

Reporting became part of everyday decision-making instead of a separate administrative task.

"Business Central Insights gave us exactly what we needed, real-time reporting across every part of the business without the maintenance overhead."

Business Impact

The impact extended well beyond finance.

The finance team eliminated around two weeks of manual reporting every month, giving them more time to analyse business performance rather than prepare spreadsheets.

Sales teams gained better visibility into customer profitability and performance, while warehouse managers could identify inventory issues much earlier, helping improve stock availability and customer service.

Most importantly, every department, from finance and sales to warehouse operations and leadership—now works from the same trusted source of Business Central data. Decisions are made faster because everyone is looking at the same real-time information.

What Other Business Central Users Can Learn

As organisations grow, reporting often becomes one of the biggest barriers to effective decision-making. The data already exists inside Microsoft Dynamics 365 Business Central, but spreadsheets, manual exports and disconnected reports make it difficult to access and trust.

OPED's experience shows that investing in a professionally maintained reporting platform delivers value across the entire business, not just finance. When every department can work from live, consistent data, teams spend less time validating numbers and more time improving customer service, operational performance and profitability.

Whether you're managing one Business Central company or multiple entities, trusted real-time reporting creates a foundation for faster decisions and better business outcomes.

Frequently Asked Questions

How did OPED improve Business Central reporting?

OPED implemented Business Central Insights to replace manual spreadsheet reporting with real-time Power BI dashboards connected directly to Microsoft Dynamics 365 Business Central.

What reporting improvements did OPED achieve?

The organisation reduced finance reporting by approximately two weeks each month while improving visibility across six countries, inventory, sales and financial performance.

Does Business Central Insights replace Power BI?

No. Business Central Insights is built on Microsoft Power BI and provides professionally maintained semantic models, dashboards and reports specifically designed for Microsoft Dynamics 365 Business Central.

Who is Business Central Insights designed for?

Business Central Insights helps finance teams, sales managers, warehouse managers, executives and Business Central users gain real-time visibility into business performance without maintaining complex Power BI models.

Ready to Build a Reporting Foundation You Can Trust?

Business Central Insights provides over 400 ready-to-use Power BI reports for Microsoft Dynamics 365 Business Central, helping organisations replace spreadsheets with real-time reporting across finance, sales, inventory, manufacturing, projects, warehouse operations and more.

Learn more: https://businesscentralinsights.com

Book a personalised demonstration: https://businesscentralinsights.com/demo